I am on Hostinger from 5 months ago, before being with them I read that the support is not great but I took the risk.
But tbh I regret being on Hostinger for the very bad support they have. I'm facing a problem since 15 days ... Mer and no live support can be accessed since March 7 to contact them, even I emailed support@hostinger.com but no reply.
Overall with Hostinger you will get very good hosting features but you will really miss the support at any time you need them.
If you are not working every single task and want to rely on support to solve your problems, Hostinger is not the right choice for you. Mindre

Actually we bough a domain from Hostinger since 1 April we are trying to update the name servers to our hosting server but their panel which provided for domain registration is useless as i heared from them that they are prov... Mer iding domain registration through 3rd party which can't update our nameservers correctly since 22 days and we are totally down..
we open many tickets we contact support live chat many times we have emailed to complains email at Hostinger compliances since 1 April and the issue still not resolved..
my question is why you provide a services and we pay money non professional and they look professional but can't resolve a very basic and small issue but finally its a big because our website id down without any correct action from Hosting provider mentioned above Mindre