A2 Hosting vs YourWebsite 2021

firm that your company is the best company I have dealt with so far. My favorite thing is to quickly respond to all questions and Tickets within minutes. I highly recommend everyone to deal with A2hosting

who gave us nothing but headaches, but since we've opened an account with Yourwebsite hosting provider, we haven’t had one complaint. We currently host 3 sites, and we will be choosing you for every new site that we develop. We especially appreciate the fact that you don’t overload the servers; the load times are incredible! once again, thanks, for the great service!

issues for their PostgreSQL hosting.
This is the 11th day of our purchase and we've not been able to get any satisfactory resolution for our issues. All we get are arbitrary, vague and arrogant replies. The support staff sucks and their response sucks even more. We dialled the local India support number but no one responds; all we hear is their irritating IVRS which blabbers a lot and then gets disconnected. We had to make an international call to the US Support number. We spoke to 3 agents, everytime a different one. All they could do was escalate the issue. Till date we have no resolution and this is very shameful on the part of A2 Hosting to fool around customers. This was not the A2 Hosting that I knew earlier. Earlier, they were very professional and now some jokers are just warming the seats doing nothing.
Totally incompetent and incapable support system. They only give support by "Tickets", and have clearly said that they cannot give telephonic support or by remote connections to my machine so that we can resolve issues. They're simply not interested in resolution of any issue and are wasting people's time and money. I wouldn't ever reccommend A2 Hosting to anyone ever in my lifetime.
See the attached transcript of all the communications happened via tickets. This highlights the incompetence of A2 Hosting. I have deliberately not sanitized any part of the transcript so that what we say can be verified and validated as the truth.

o cancel their plan and in order not to renew for the next month. Before the end of 1 month subscription they made my domain inactive so I opened ticket and asked them why they reply once "it is active!" after then, I could not contact them due to delivery failures to my messages!. After the end of one month subscription, I can't log to my account. Also My domain is not accessible anymore. I didn't find lower evaluation to give than 2. I am a victim of deception. Just keep away from cheap people and do not waste your money.