Reliable hosting but makes promises they can't keep!
Have been a customer for a few years and have never experienced anything negative during this period.
The few times I have needed support, they have always been polite and quick to resolve any requests.
Thank you Lina!
Today I received an invoice for a domain renewal, despite the promise from the above mentioned person of a year free with a domain transfer.
According to their customer service, I have to pay if I want to keep my domain.
Unfortunately it seems like they make promises they can't keep.
Reply to myself 2023-03-08.
I was contacted by Lina who admitted their mistake and they actually gave me a full refund for the paid invoice regarding our domain.
My trust in StableHost is completely restored!
Yes, StableHost offers a 99.9% Uptime Guarantee. If they fall below this number during a month, they offer your account a full month’s credit.
Where are StableHost’s servers located?
StableHost offers LiteSpeed servers in Phoenix, Arizona, Chicago, Illinois, Amsterdam, Netherlands, and Singapore, Singapore. In turn, it has Apache servers in Stockholm, Sweden, Singapore, Singapore (both options available), Valencia, Spain, and Frankfurt, Germany.
Does StableHost offer a money-back guarantee?
StableHost offers a 45-day money-back guarantee on new shared web hosting accounts. You can request a refund within the Client Area. However, it will not cover any admin fees, install fees, domain names, or similar add-ons. Also, the company doesn’t offer refunds on the VPS servers.
What kind of hosting does StableHost provide?
StableHost offers clustered hosting. It combines over 100 SSD Drives, Automatic IO Re-allocation, Automatic Node Failover, and Smart Load Balancing. So, it eliminates single points of failure and increases your website’s availability and other web services beyond that of ordinary single server hosting.
Is StableHost good in customer support?
StableHost is a small hosting company with roughly 15 employees that care about your website. They offer superior 24/7/365 support via live chat, email, and phone support. Furthermore, you can find almost all answers regarding their service within the Knowledgebase. However, they need a slight improvement in response times.
What is StableHost?
StableHost is a web hosting company committed to providing top-of-the-line hosting services to all customers. They offer popular hosting services – VPS, reseller, dedicated, WordPress, and shared hosting plans. They are widely known for their top-notch customer support, earning them the top spot among other web hosting providers.
Is StableHost good?
Yes, StableHost is reasonable and provides excellent value for your investment. They offer out-of-the-box functionalities such as SSL certificates, enterprise-grade SSD storage drives, unlimited bandwidth, Cloudflare DNS, multiple databases, and so much more.
Where are StableHost servers located?
StableHost servers are located in over five continents: Singapore, the Netherlands, the US, Sweden, Spain, and Germany. LiteSpeed servers are only in the US, Netherlands, and Singapore data centers. The rest use Apache servers.
Does StableHost have a money-back guarantee?
Yes, StableHost has a 45-day money-back guarantee. They also accept monthly and annual payments for all their services. However, monthly payments cost more.
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