I have a web design company which offers hosting as one of the services. I cannot tell you how many customers' websites and emails I have moved from other TERRIBLE hosts (one in particular is the wors...Les mert, let's just say it starts with G and ends in y). I started with maybe 20 hosted domains/websites with Pair and have expanded to well over 100. Each time I needed to move to a larger server (I currently have a dedicated server) their sales team had the right solution. The support team each time was super helpful and supportive with the various moves/increases in space and RAM.
Whenever I need support, they are easily reachable by phone or email and their support team is extremely knowledgeable; I am quite techy but they are even more so. Any issues (and there are few) are resolved quickly and any questions answered .
I have been hosting with Pair for over 10 years and they continually improve over time. For example, they added malware scanning as part of a hosting package in the last year or two. Their Account Control Panel is built in-house and is so much better than the usual cPanel setup which is bloated with never-needed options. All the server infrastructure and software is kept up-to-date (unlike other hosts) both versions and patches, so problems don't occur there. Their domain registration at Pair Domains is also well worth using; it's the only registrar - and I've had to deal with many for my clients - that actually makes phone calls if your domain needs renewal and they cannot contact you by email! That's been a lifesaver for a couple of my clients as they would have lost their domain(s) otherwise.
No complaints. My business continues to expand and I will continue to stay with Pair Networks.Mindre