Dewlance is a great product for businesses that want to improve their customer service. It is a cloud-based platform that provides a variety of features, including live chat, chatbots, knowledgebase, and surveys. I have been using Dewlance for my business for the past few months, and I have been very impressed with it. The live chat feature has been a lifesaver, as it has allowed me to answer customer questions quickly and easily. The chatbots are also very helpful, and they can answer many common questions without any human intervention. The knowledgebase is a great resource for customers, and it has helped me to reduce the number of support tickets I receive. The surveys are also a valuable tool, as they allow me to get feedback from my customers and improve my service. Overall, I am very happy with Dewlance. It is a powerful tool that has helped me to improve my customer service and grow my business. Here are some of the pros of Dewlance: Cloud-based platform Variety of features Easy to use Affordable Excellent customer support Here are some of the cons of Dewlance: Some features can be complex The knowledgebase is not always up-to-date Overall, I think Dewlance is a great product that offers a lot of value for businesses of all sizes. If you are looking for a way to improve your customer service, then I highly recommend Dewlance.