OVH.com vs A Small Orange 2020

and a Strategic Account Manager (Jeremy S) contacted me via Email to let me know that there will be a small delay since they're installing new servers. I explained to them that we needed to be online ASAP and they went out of their way throughout the day to make sure that we got into a server. We ended up changing out plan to a server that was available and Jeremy expedited the entire process. Within less than an hour we had our new dedicated server running and a follow-up message from Jeremy asking if everything was running good for us.
We've deal with numerous hosting companies and never have we seen such good service! Keep in mind, we're in the USA so I cant speak for the overseas operations which seems to have trivial reviews, however, if you're also in the US, this will be the last service you'll ever need. Affordable servers, great performance and even better customer support! Thank you Jeremy and the entire team at OVH for answering our support tickets quickly and for going the extra distance to make sure that we're good. You've earned a lifetime customer!
-Kris

or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!

o weeks of him trying to set up the hosting and the domain name I told him i'll just use them for the domain name but i'll do the hosting with goDaddy.
A year later i get one email asking me to renew as it wasn't set up automatically but that one email went straight to my junk mail. They made zero effort in caring if i'd received the email. Fortunately i came across it just before them shutting down my website but because for some reason it takes them 1 week to process a domain name it now passed the close date even though paid before it and although they had my money and it was down to them to process the domain they completely removed my website!!!!!
I then called their crappy phone service that only works mon-fri 9 to 6 where they would play football with my call passing me around from person to person including to automated messages having me to push options that had nothing to do with the solution... I still have no website they won't cancel it to free my domain and they tell me to be patient for them to process the domain!!!!
Don't ever ever ever use them.... do the opposite of recommending this to anyone, warn people of how bad they are... My review is real! any review saying they are excellent is just someone in their office trying to get their score up.
Oh and not to mention if you speak Spanish like i do that's good for you because some of these people can't even speak english and i had to put my Spanish to the test for them to understand me!

they registered my domain through some third party who now owns that domain so i cannot re-register it...stay away