Site5 vs Memset

Comparison
Sammenlignede alternativer Besøk Site5 Besøk Memset
Prising
13 hosting-planer 6 hosting-planer
Startpris Nkr 50 / måned Nkr 1,756 / måned
Gratis domene Ja Nei
Kuponger Nei Nei
Brukervurderinger
1.6
2.2
Pålitelighet 1.5
1.0
Prising 1.5
3.0
Brukervennlig 1.5
4.0
Support 1.5
1.0
Funksjoner 1.5
2.0
Brukeromtaler
168 omtaler 1 omtale
Siste positive omtale
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
No reviews yet
Siste negative omtale
No support
Chick Newman,
2.0
I have had an email problem on Site5 for nearly a year. It no longer provides telephone support and writing a "ticket" about an issue is summarily ignored. A few days later, after submitting a ticket, an email from site5 is ... Mer received after each ticket that says. "since we have not heard from you the issue will be closed". I have sent several tickets complaining of he same issue numerous times and each time the issue is ignored and followed by the same email to me. There isn't even a statement that the issue was read.
I have therefore moved my website and hosting to another hosting company but Site5 relentlessly bombards me with email about the issue it refuses to resolve. I lost a lot of business because emails I sent to customers from it's server were consistently bounced from gmail, aol and yahoo email accounts because the Site5 server was insecure by gmail, aol and yahoo.
At this time, nearly a year after submitting the first ticket, and several months after moving my website to another host, Site5 refuses so acknowledge that I am no longer a customer. They keep sending those useless emails about the ticket being closed. I need to make sure that any future charges to my credit card that are attempted by Site5 are blocked since customer service has not deleted my account, even though I specifically sent a request to customer service insisting that my account be closed (and even though I have removed my website and email to another host).
Site5's support is Horrible ...the worst...it is non-existent!! I suspect there are no live support technicians working for this company, hence the spitting out the same canned email month after month to me "closing" my ticket without ever addressing my problem , and giving no pretext that there was even an effort to address the problem.
Go somewhere else when looking for a webhost.
Mindre
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Mer ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Mindre
Delt hosting
pakker> > fra Nkr 50 til {{tol}}
Nei
Under 4 dollar Nei Nei
Under 8 dollar

hostBasic

Nkr 4.95 / MO
  • Plass: Ubegrenset
  • Båndbredde: Ubegrenset
  • Panel: cpanel
Vis hostBasic-pakken
Nei
Over 10 dollar

hostPro

Nkr 8.95 / MO
  • Plass: Ubegrenset
  • Båndbredde: Ubegrenset
  • Panel: cpanel
Vis hostPro-pakken
Nei
VPS
pakker> > fra Nkr 50 til {{tol}}
Nei
Under 4 dollar Nei Nei
Under 8 dollar Nei Nei
Over 10 dollar

VPS2

Nkr 55.00 / MO
  • Plass: 50 GB
  • Båndbredde: Ubegrenset
Vis VPS2-pakken
Nei
Dedikert server
Nei
pakker> > fra Nkr 1,756 til {{tol}}
Under 4 dollar Nei Nei
Under 8 dollar Nei Nei
Over 10 dollar Nei

1U 1xQuad-Core

Nkr 175.46 / MO
  • Plass: 1 TB
  • Båndbredde: Ubegrenset
Vis 1U 1xQuad-Core-pakken
Sky-hosting
pakker> > fra Nkr 50 til {{tol}}
Nei
Under 4 dollar Nei Nei
Under 8 dollar Nei Nei
Over 10 dollar

Plus

Nkr 20.00 / MO
  • Plass: 10 GB
  • Båndbredde: 102.4 GB
Vis Plus-pakken
Nei
Data Centers
4 av 6 2 av 6
Nord-Amerika Ja Ja
Europa Ja Ja
Asia Ja Nei
Oceania Nei Nei
Sør-Amerika Ja Nei
Afrika og Midtøsten Nei Nei
Support-tjenester
5 av 6 3 av 6
Live chat Ja Ja
Telefonsupport Ja Ja
E-post support Ja Ja
Forumstøtte Nei Nei
Videoguider Ja Nei
Kunnskapsbase Ja Nei
CNS-støtte
4 av 6 1 av 6
WordPress Ja Nei
Joomla Ja Nei
Drupal Ja Nei
Magento Ja Ja
Softaculous Nei Nei
PrestaShop Nei Nei
OS-støtte
1 av 2 2 av 2
Windows/ASP.NET Nei Ja
Linux Ja Ja
Språkstøtte
2 av 8 0 av 8
PHP Ja Nei
Java Nei Nei
Python Ja Nei
Node.js Nei Nei
Django Nei Nei
Perl Nei Nei
Ruby on Rails Nei Nei
ASP.NET Nei Nei
Databasestøtte
1 av 3 0 av 3
MongoDB Nei Nei
MySQL Ja Nei
PostgreSQL Nei Nei
Støtte for betalingstyper
2 av 6 0 av 6
PayPal Ja Nei
kredittkortbetaling Ja Nei
Moneybookers Nei Nei
bankoverføring Nei Nei
Webmoney Nei Nei
Bitcoin Nei Nei
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