After coming from Vodien, this company is like a breath of fresh air. The support is amazing, nothing is too much trouble, and they are so fast to res...
pond. The pricing is good, and the speed difference coming from Vodien dedicated servers and VPS is unbelievable. Oliver gave us excellent advice, from choosing which servers to use based on our needs and current setups, to specific settings to use in WHM. We're glad we chose Ransom IT, and they are all Australian!
I was using their services since 2019, their renewal rates were increased and they pushed me to use upgraded reseller package. I decided to move my fi...
les from their server and then happened the WORST thing, They told me on chat that i would be able to move my files till Tuesday, They suddenly suspended my services and asked me to pay 20 Usd in order to access my WHM for 2 minutes to download the backup. I had long discussion with their support team and they were just forcing me to pay money.. My website was down for 4 hours just to wait for their support to respond.Their support team is poor and they can Scam you.
I have left 4 Usd in their so called in house credit, that they overcharged me just to show how faulty their system is.
Stay away and choose a better Web host...!!
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