I contacted the support team a few times and each time they got back to me for a short time, answered my questions, and produced solutions for my acco...
unt settings a few times. Most importantly, they did all this in a short time and with great enthusiasm. I would like to express my gratitude to the Kamatera support team, especially to Oren Einstein, Yonatan Moshe and Ron Butbul for this and I would recommend to everyone to cooperate with the Kamatera company.
We wanted to host a website and improve loading times in mainland China. First we had problems with MySQL and PHP versions, they moved the service to ...
another machine. This took a while. Then we had several other issues. In the first month we had to submit 9 tickets.
Support is terrible. They take ages to answer and they never do things right the first time. I even had to instruct someone how to do their job.
Don't. Host. Anything. Here.
Stay away, they charged me 20$ for a service that I never used!
They sent a bill titled" Random Card verification " what is that ?? IDK!! 20$ for c...
ard verification??
Started 2 tickets and they do NOT answer.
Live chat not helpful, all he said that he prioritized my ticket.
Still, didn't receive a refund!
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