Hostwinds vs iWeb 2020

winds to everyone I know around, really. I've been using them for nearly a year now, and I never had any problems so far.

rompt to reply to my e-mails and fix whatever the issue is if I can't handle it myself. I need to upgrade to a new server and thought I'd shop around a bit (hence why I'm on this review site) but I'm thinking to myself why even bother looking? I'll just stick with iWeb, they've proven to me over the years that they're super reliable.

HEN YOU START USING THEM). After a few months, they are very nonchalant with your problems and do not always respond ontime. Their servers are slower compared to the new experience I am having with Inmotion. Their pricing is deceiptful, becareful as most of the figures you see in their advertising only relate to a discount they provide on the first month, which is not advertised clearly but indicated by placing 50% off by it. However, the worst part of my experience was cancelling my services with them. After I had enough of them and realized I was better off elsewhere, I cancelled my vps of which I bought extra volume for on the vps account. Technically by cancelling your vps its virtually impossible to see the extra volume to cancel it, HOSTWINDS CONTINUED TO CHARGE me for the extra volume space, despite the fact the service was cancelled and despite the fact I couldn't access it to cancel it. How can you charge someone for extra volume when they service requiring extra volume is cancelled. More over this is a pay before play service, meaning that they service is not in use until it's paid for, yet they refused to let me avoid paying for it because they are crooks. I raised a dispute with paypal and then hostwinds decided to suspend my services until I undo my paypal dispute with them which i wouldnt. I messaged them to cancel all my services and all my accounts, I went through with their colleague via their live chat messages and did so. Yet they still continue to charge, refusing to give me access to the services in order to cancel it. If you chose to use them do so at your own risk. And if you are happy working with them at the start give it a few months before you review. Ive worked with bad hosting services, but their faults are understandable, what hostwinds did is nothing but a bitter form of extortion to subdue a leaving client.

They recently increase the price, I expressed frustration and said unless they bring it down(because it is already 6 years old server :)), I'm switching, they replied and thanked my for submitting closing request and that my server will be deleted soon :)
I didn't submit the request, just said I will be moving my stuff over the weekend. This is just a terrible customer support.