I have been dealing with Sibername for almost 10 years. I use their online service helpdesk if I have problems and I have always experience fast turn...
around solutions. The perform some fixes free of charge that I would have to pay extra for with other hosting companies.
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No Support. Original registrant left the company and they are refusing to change the registrant to a new user account even though we gave them every b...
it of info they asked for indicating that we are the owners of the business.
Call support and you get a call center in India reading a script.
Finally escalate to someone in Ottawa "Brent" and they are useless as well. Even gave the explanation "Sorry, but we can not let you take over the control and move the domain out of our registrar account as I am sure you will do at the first opportunity"
Well duh... with this type of support and business why would anyone want to use your services?
Next Stop ICANN to see what they can do about this rogue registrar
The whole "regular price" thing means that's how much they'll charge you once you renew. It doesn't say it explicitly, which is really shady. I wouldn...
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