Skriv omtale

Memset vs HostArmada

Comparison
Sammenlignede alternativer Besøk Memset Besøk HostArmada
Prising
6 hosting-planer 10 hosting-planer
Startpris Nkr 1,468 / måned Nkr 26 / måned
Gratis domene Nei Ja
Kuponger Nei 2 kuponger
Brukervurderinger
2.2
5.0
Pålitelighet 1.0
5.0
Prising 3.0
4.9
Brukervennlig 4.0
5.0
Support 1.0
5.0
Funksjoner 2.0
5.0
Brukeromtaler
1 omtale 237 omtaler
Siste positive omtale No reviews yet
Highly recommended
Youssef YS,
10
it was my first experience with HostArmada support and I'm really pleased by the quality of service and especially the proactivity and skills that Vasil shows all the way. Thank you so much again. And it's something we will l... Mer ove to share. HostArmada is Highly recommended Mindre
Siste negative omtale
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Mer ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Mindre
No reviews yet
Delt hosting
Nei
pakker> > fra Nkr 26 til {{tol}}
Under 4 dollar Nei

Start Dock

Nkr 2.99 / MO
  • Plass: 15 GB
  • Båndbredde: Ubegrenset
  • Panel: cpanel
  • Antall nettsteder: 1
Vis Start Dock-pakken
Under 8 dollar Nei

Speed Reaper

Nkr 4.49 / MO
  • Plass: 40 GB
  • Båndbredde: Ubegrenset
  • Panel: cpanel
Vis Speed Reaper-pakken
Over 10 dollar Nei Nei
VPS
Nei
pakker> > fra Nkr 368 til {{tol}}
Under 4 dollar Nei Nei
Under 8 dollar Nei Nei
Over 10 dollar Nei

Web Shuttle

Nkr 43.96 / MO
  • Plass: 50 GB
  • Båndbredde: Ubegrenset
Vis Web Shuttle-pakken
Dedikert server
pakker> > fra Nkr 1,468 til {{tol}} pakker> > fra Nkr 1,247 til {{tol}}
Under 4 dollar Nei Nei
Under 8 dollar Nei Nei
Over 10 dollar

1U 1xQuad-Core

Nkr 175.46 / MO
  • Plass: 1 TB
  • Båndbredde: Ubegrenset
Vis 1U 1xQuad-Core-pakken

Armada DS - LIFT OFF!

Nkr 149.00 / MO
  • Plass: 160 GB
  • Båndbredde: Ubegrenset
Vis Armada DS - LIFT OFF!-pakken
Data Centers
2 av 6 4 av 6
Nord-Amerika Ja Ja
Europa Ja Ja
Asia Nei Ja
Oceania Nei Ja
Sør-Amerika Nei Nei
Afrika og Midtøsten Nei Nei
Support-tjenester
3 av 6 6 av 6
Live chat Ja Ja
Telefonsupport Ja Ja
E-post support Ja Ja
Forumstøtte Nei Ja
Videoguider Nei Ja
Kunnskapsbase Nei Ja
CNS-støtte
2 av 9 8 av 9
WordPress Nei Ja
Administrert Wordpress Nei Ja
Joomla Nei Ja
Drupal Nei Ja
Magento Ja Ja
Fantastico Ja Ja
Softaculous Nei Nei
PrestaShop Nei Ja
Zen Cart Nei Ja
OS-støtte
2 av 2 1 av 2
Windows/ASP.NET Ja Nei
Linux Ja Ja
Språkstøtte
0 av 7 4 av 7
PHP Nei Ja
Java Nei Nei
Python Nei Ja
Node.js Nei Ja
Django Nei Nei
Perl Nei Ja
Ruby on Rails Nei Nei
Databasestøtte
0 av 3 2 av 3
MongoDB Nei Ja
MySQL Nei Ja
PostgreSQL Nei Nei
Støtte for betalingstyper
0 av 6 2 av 6
PayPal Nei Ja
kredittkortbetaling Nei Ja
Moneybookers Nei Nei
bankoverføring Nei Nei
Webmoney Nei Nei
Bitcoin Nei Nei
Second

Andreplass

Winner

Vinner