The 24/7 live chat has saved me many times and is always very helpful. I wish the domain hosting were included in the reseller so I could set up the ...
domains for clients more easily. Would be nice to be able to invoice clients directly from the reseller account or at least have multiple credit cards for payments from clients. The free SSL is great considering how much others charge. But it is a nuisance to constantly have to regenerate the certifications. This is the 4th hosting provider I have used in 5 years. So far have stayed the longest with them. After the big name ones, this customer service is a dream come true.
We got responses the same day to every issue my mother had with her website. Customer service made a sincere effort to identify the source of the issu...
e and quickly provided us with a solution that was both useful and agreeable. Since we uploaded the incorrect version by accident, we even managed to restore an entire website.
Beware of the deceiving "unlimited" capacity, it is not unlimited as it seems!
I'm their customer for more than 10 years. They announce "unlimited" email capacity to attract customers and after few years they start troubling you ...
with TOS violation. The silly thing that, they need us to remove emails older than 30 days! This is really rediculous.
We decided to move to another hosting company, although we regret it because they have a really good customer service. But, as a company, we need flexibility in email storage capacity to at least 6 months, to be able to access emails from multiple devices
Its been 2 days my all websites are disappeared from host4geeks server and they are calling them professional, no one is replying on Ticket and even ...
they blcoked me on chat hence i can't chat with anyone.
Pathetic service
i suggest not to take hosting from them, very very bad support.
Server speed was also slow but i was managing somehow
This is my ticket - #H4G-IN-10053
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