I contacted the support team a few times and each time they got back to me for a short time, answered my questions, and produced solutions for my acco...
unt settings a few times. Most importantly, they did all this in a short time and with great enthusiasm. I would like to express my gratitude to the Kamatera support team, especially to Oren Einstein, Yonatan Moshe and Ron Butbul for this and I would recommend to everyone to cooperate with the Kamatera company.
I had a VPS that failed to boot from the beginning on software restart, by trying to boot from network, then failing with a message that the boot disk...
was not found. The only chance to restart the server was to power it off and boot it from administration panel, that was pretty slow. From January, this solution starts booting going to bootloader in about 4-5 minutes. I've tried a lot with their support, at one point it seems that worked, but failed again, and they said there is no configuration problem. But my server still fails to find the disk on warm boot. I kept it 6 months, because I made the mistake to pay on this period from the beginning. I don't know for other services, but for VPS, sorry, no.
Stay away, they charged me 20$ for a service that I never used!
They sent a bill titled" Random Card verification " what is that ?? IDK!! 20$ for c...
ard verification??
Started 2 tickets and they do NOT answer.
Live chat not helpful, all he said that he prioritized my ticket.
Still, didn't receive a refund!
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