AlphaVPS vs Hostwinds 2021

feature-rich plans are far lower than other hosts I've used.

nstalled everything the same on it and sure enough after a while of us announcing we have a new host we got DDoSed, not only did the service not go down but I got an automatic email notification.
2. False 1gb port, this new host also claimed to have a 1gb port, not only did if have super fast files transfer (unlike you guys) when connecting to Minecraft servers it was able to ping the numeric IP instantly unlike you guys where it took several seconds to ping
3. Expensive pricing, when I first found you I thought you where the cheapest but this company that I moved to DONT have shared cores and have 10 cores dedicated to me with 50gb ram and 1tb SSD, they have better specs than you as well,
4. When my VPS got compromised and BW filled up you charged me 10 EUR for an extra 1tb of BW, which is the same price as the actual VPS, it's not as if you gave me 16gb of ram and 160gb SSD you just gave me bandwidth
Yes I did a previous review and that was the day after I purchased it

again, I told them to fix it everyday for 8 days and They DID not fix the issue which was caused by them, I was in a loss for more than $2500 usd when my website was offline. Now the hosting is cancelled and they are not even refunding the money I paid them I have tried everything to get the money back from them but they keep sending their TOS to me. It wasn't my fault that their server was faulty or whatever but I paid the price and lost a lot of money. I would have stayed there if they had fixed the VPS but I was tired of creating tickets and sending messages in live chat. I had started more than 10 conversations including tickets with them. After a while I filed BBB complaint against them and they only replied once and replied their TOS as they did before and ignored me on BBB and there were no further replies from them I paid over $1500 CAD, They are just holding my $500 hostage which I have in their balance and they are not refunding me the rest of the money which i spent. it was those a little longer than a month only. Now the only option I have is to file a case in a small claims court because it was their mistake that the website was having problems and it was not fixed and I waited a long time for it to get fixed Therefore I want a refund which is still not provided to me. My father and my grandmother passed away in 2020 and I am going through depression after all that still there are people who scam small business owners me for thier hard earned money. Hostwinds you made a mistake then accept it and give me my refund.