Very good experience. No downtime in last 3 months.
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experi...
enced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
They will STEAL YOUR MONEY overcharging your card with increased renewal fees NO MATTER IF YOU CANCELED OR TRANSFERED AWAY!
If you complain they wo...
n't give the money back - they only refund as credit to reuse their crap service longer. There are so many reviews about the same scam. AKA. RUN AWAY!
Do not trust anything they say. If you have ever registered with them, contact your bank or Paypal to remove ANY LINK before they STEAL your money! I never got my money back even they promise refund on customer support and later change their mind. Don't trust them.
I invested in 20i about 4 years ago and moved all my websites there - a mix of php / wordpress and .net / windows
They should not be advertising .n...
et / windows hosting. I have a total of 17 support tickets regarding their windows hosting, The last ticket has been open for nearly a year.
They have continually and constantly provided the worst windows hosting in my 20 years of developing. The .net website randomly goes down for hours on end with 503 errors. There is nothing I can do but rely on support ( it is and has been down as I write this for 7hours. )
There are no logs provided, restarting the app pool used to work, but not anymore. Each tech support engineer goes down a different path. The last engineer suggested a redirect issue in the .htaccess file.... its a .net website. it doesn't use the .htaccess file. suddenly, it will return online and the engineer will claim "a temporary issue with the database server" - or similar. The website ran perfectly on the previous host.
Their wordpress / php hosting has been fine. but should it have any problems I don't hold any hope for their support staff to be able to sort it.
I have lost clients because of hosting with 20i... so if you're looking for reliability, be warned.
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