WP Engine stands out in the hosting world by focusing solely on providing premium WordPress hosting solutions. Known for its remarkable specialization and refined services, the company has amassed over 90,000 customers globally, hosting more than 500,000 websites, emphasizing performance, and a tailored WordPress experience.
Lots of expensive, not very much value, poor customer service
I'm extraordinarily dissatisfied with WP Engine. BECAUSE: I experienced poor customer service, a lack of knowledge on the part of tech support, and a 1996 style of ticket/email customer support. This is the kind of service I expect from bargain shared hosting...not a "premium" service. Because WP is expensive. Being as (or more) expensive as their contemporaries isn't a deal-breaker. But providing dissatisfactory customer service and charging more for it...that just screams poor value. Lastly, my site is slow. Their response is to add a 3rd party caching plugin. Then why would I need your expensive CDN software? From not providing DNS, to not providing quality tech support, to failing to live up to claims of speed, and for charging more for this service than many alternatives; I don't know how one could possibly conclude that WP is a service they'd pay for....let alone recommend.
I was just on the phone with customer support with 1 person for 5 hours and he was amazing I can not say enough Hostgator crashed my site and left me out to dry switching all my accounts I believe the Reps name was Josh I'm exhausted or I would remember literally saved the day worked through all the problems never tried to get rid of it me and actually cared 100/10 now lets just hope its as fast as they say it is !!!!!
WP Engine is the only hosting company for my website!
The performance and up-time with WP Engine is fantastic and only exceeded by the very friendly and extremely knowledgeable tech support personnel. Their hosting fees may be higher that some of the others but it is worth every red cent to me. They have a customer for life with me!
WP Engine’s usability and tech support has streamlined our firm’s growth. We were able to move from our other hosting provider to WP Engine with ease, and we have been blown away by their customer service. Simply put, their support is lights out. They allow us to build sites for small mom and pop companies to complex sites for corporate firms. We saw results immediately, and we look forward to partnering with them for a long time.
We use WP engine use/used are using to scale our business. Their tech & dasbhboards very efficient easy to uyse. We were able to move from our other hosting provider with minimal trouble. We saw results immediately and continue to see results. They allow us to work with small sites to massive sites with mega...small mom and pop to corporate. We been very happy with the WP engine and look forward to partnering with them for a long time. “Hosting our veterinary web sites.”
WP Engine is the perfect Wordpress Hosting Solution for The Vet Marketing Firm.
We have been very happy with Wpengine and how it has helped us to scale our businesses. The team is constantly updating the platform to provide better optimization to keep us as a leader of the pack. Support is stellar and our veterinary websites have seen a boost in optimization.
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