WP Engine Expert and User Insights by WP Engine Customers
WP Engine stands out in the hosting world by focusing solely on providing premium WordPress hosting solutions. Known for its remarkable specialization and refined services, the company has amassed over 90,000 customers globally, hosting more than 500,000 websites, emphasizing performance, and a tailored WordPress experience.
I have been with WP Engine for my wordpress site for several years now. I had heard they were the best for a business Wordpress site. In the past, I had no problems with my site ever going down. Since switching to WP Engine, It has been problem after problem with my site going down for hours at a time. I finally had to set up with a Down Time notification service so I could keep track. They have switched my site over to different servers several times but never seem to be able to provide a reason or explanation for the problem. Their pricing is way higher than most companies (which they admit) yet they provide nothing special and their reliability is not stable at all. Now actively looking to switch my site to a different company.
Hello guys, WP Engine is one of the the best and cheap WordPress hosting providers. I have purchased the personal plan that is very cost effective and good for those who want to start a WordPress website or any other site.
You should also buy WP Engine hosting for better and positive results. Thank you!
From 2012 to 2016 I was an ardent evangelist for WPE.
In 2017 I started to see the writing on the wall. Support quality was slipping. I was no longer chatting with passionate, knowledgeable WordPress nerds.
I had three different Account Managers in 2017. Twice they recommended "upgrading" to a Premium Plan. Twice I took their advice. Twice we experienced worse performance and down-graded back to our Business plan. What a hassle.
December of 2017 we had a site infected with malware, supposedly cleaned, then re-infected. That debacle lasted deep into January.
March of 2018 we had another site infected with malware. WPE blamed a plugin that was *never installed* on our site. I suspect the malware "hopped" from another infected site on our shared server.
By October, support chat would connect, then I'd wait 15-20 minutes for an initial acknowledgement. The "support" I got was woefully disengaged, utterly lacked critical thinking skills, and had only a rudimentary understanding of WordPress. This happened repeatedly.
Sporadic downtime became more frequent. Uptime monitor notifications blew up my inbox regularly.
I brought all this up with Jathan Desire, a Support Lead I had met with in person at their Austin office. Lip service was paid, yet nothing measurable changed.
On Monday, October 15th we had our largest e-commerce site go down for 4 hours. FOUR. HOURS. Support essentially shrugged and told me "It's a noisy neighbor issue. We've contacted them. We don't know when it'll be resolved."
This was the last straw. I spent the rest of the week researching and vetting hosts.
The week of October 22, 2018 I migrated 107 client sites from WPE to Kinsta. BEST. DECISION. OF. THE. YEAR. Here's my review of Kinsta: https://hostadvice.com/hosting-company/kinsta-reviews/85761/
In the aftermath and through the effort of closing my account, Jathan scheduled another call with me. Through it he laughed. He laughed at me as I tried to share the specifics of my frustrations.
Fastest, Awarding Winning support, and Top notch security
I've always used wp engine with no issues. managed hosting is usually more expensive, but it's definitely better. I get updates once a week or so on the latest info. Any issues, and i'm notified right away. and if you're looking for Super Fast speed, then that's what they specialize in. I also like the free automatic backups and lots of beautiful themes they offer. Bottom line - wp engine is a premium wordpress hosting service for professional websites.
After trying a number of other shared hosting and VPS solutions to host Wordpress-powered sites, WP Engine has by far been the best platform I've dealt with yet. I use them to host my business site, as well as a number of client sites. The one huge distinction between other hosts and this platform is that you don't really have to every touch it unless you're pushing new code to a site, which they make incredibly easy via their built-in git deployment features. In addition to my sites, I also work with a municipal government that is on a custom plan. WP Engine has scaled amazingly well to meet their enterprise-grade needs, and anytime I've ever needed support, it's been instantly available with helpful techs. They also have epic Wordpress-specific security. If you want a Wordpress host that you don't have to constantly worry about or touch, WPEngine is worth every frickin' cent.
Out of all the web hosts I have tried, none of them were better than WP Engine. Their support is excellent. Their things hardly ever has issues. If their is issues it is very easy and fast to get it sorted out with the support. I honestly could not complain about anything other the fact that they don't offer email hosting. Well that and the Price. But otherwise they were the best.
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