Stablehost.com Expert and User Insights by Stablehost.com Customers
StableHost has carved out a solid reputation in the competitive web hosting industry. Their commitment to customer satisfaction, backed by strong customer reviews and industry awards, sets them apart as a top-tier hosting provider.
Reliable hosting but makes promises they can't keep!
Have been a customer for a few years and have never experienced anything negative during this period. The few times I have needed support, they have always been polite and quick to resolve any requests. Thank you Lina!
Update 2023-03-06 Today I received an invoice for a domain renewal, despite the promise from the above mentioned person of a year free with a domain transfer. According to their customer service, I have to pay if I want to keep my domain. Unfortunately it seems like they make promises they can't keep.
Reply to myself 2023-03-08. I was contacted by Lina who admitted their mistake and they actually gave me a full refund for the paid invoice regarding our domain.
My trust in StableHost is completely restored! 5 stars!
Reliable hosting but makes promises they can't keep!
Have been a customer for a few years and have never experienced anything negative during this period. The few times I have needed support, they have always been polite and quick to resolve any requests. Thank you Lina!
Update 2023-03-06 Today I received an invoice for a domain renewal, despite the promise from the above mentioned person of a year free with a domain transfer. According to their customer service, I have to pay if I want to keep my domain. Unfortunately it seems like they make promises they can't keep.
Reply to myself 2023-03-08. I was contacted by Lina who admitted their mistake and they actually gave me a full refund for the paid invoice regarding our domain.
My trust in StableHost is completely restored! 5 stars!
We have been with Stablehost for over 7 years and are happy with their support and services. Any time we have had an issue their chat service has been fast and responsive. If it was a complicated issue and need to be elevated, they were always able to solve it eventually. We haven't had any issues from there side with our hosting. Would recommend them to anyone looking for fast affordable and reliable hosting with great support.
Dealt with Vasil today, he did a great job in resolving my problem quickly. The issue was on my end with my router, not their fault at all. I've always had good and quick service from their support team.
Been using them for more than 5 years. They went from being the fastest thing to slouch-level host. I even asked them to move my account to a different server twice, but there was not difference. I was recommending them left and right, but can't do that any longer. I'm currently debating if it's worth waiting for my current billing period to end before moving to another host. I'm using the account to host non-public WordPress demo sites for my customers for feedback, before deploying the final sites on their servers, so there's no real traffic (no more than a few visits per day). I now have to give my customers a disclaimer that their final site will not be that slow, it's just my broken demo host that sucks.
Support is great if you have the usual trouble. For some reason in the last half year I am getting locked out of my cpanel and can't even access the site via ssh. My IP gets blacklisted somewhere for some obscure reason I don't understand. The support reps were not able to help me (they cannot find any blacklisting, and "all is well"), so I need to reset my internet connection (this process assigns me a new IP address) to access my account. From their point of view it's not really a problem that I cannot access the service I paid for. "It works from our side" - of course it does, it's not them being blacklisted.
I gave them 2 stars for Features just because there is no "Performance" metric. Their feature set is actually what you'd expect from a Cpanel hosting.
I use the reseller for cost benefit, not because I am techy. I have been with Stable Host for a number of years now and they have never failed to help me with a problem. Help is prompt and has always helped me resolve my issues. I could not be happier. I transferred domains from another host because of the service and ease of using the site.
From my experience, stablehost.com has been reliable and met my needs well. In addition, it has provided good value for money, which has certainly not always been the case with other actors. I have been using "Pro" package and it has been more than enough for my needs. In addition, customer service has been good, as a few times I have needed help quickly with some problems.
I'm very satisfied with this hosting provider. It's reliable! The support is so helpful and I believe that good customer service is very important for every hosting provider. Everything is running smoothly for me when I chosen Stablehost. I would recommend it!
I have always had the best experience with Stablehost. It's a reliable provider! The support is always very helpful and everything has run smoothly for me since I starter using this provider. Special thanks to their team!
Yes, StableHost offers a 99.9% Uptime Guarantee. If they fall below this number during a month, they offer your account a full month’s credit.
Where are StableHost’s servers located?
StableHost offers LiteSpeed servers in Phoenix, Arizona, Chicago, Illinois, Amsterdam, Netherlands, and Singapore, Singapore. In turn, it has Apache servers in Stockholm, Sweden, Singapore, Singapore (both options available), Valencia, Spain, and Frankfurt, Germany.
Does StableHost offer a money-back guarantee?
StableHost offers a 45-day money-back guarantee on new shared web hosting accounts. You can request a refund within the Client Area. However, it will not cover any admin fees, install fees, domain names, or similar add-ons. Also, the company doesn’t offer refunds on the VPS servers.
What kind of hosting does StableHost provide?
StableHost offers clustered hosting. It combines over 100 SSD Drives, Automatic IO Re-allocation, Automatic Node Failover, and Smart Load Balancing. So, it eliminates single points of failure and increases your website’s availability and other web services beyond that of ordinary single server hosting.
Is StableHost good in customer support?
StableHost is a small hosting company with roughly 15 employees that care about your website. They offer superior 24/7/365 support via live chat, email, and phone support. Furthermore, you can find almost all answers regarding their service within the Knowledgebase. However, they need a slight improvement in response times.
What is StableHost?
StableHost is a web hosting company committed to providing top-of-the-line hosting services to all customers. They offer popular hosting services – VPS, reseller, dedicated, WordPress, and shared hosting plans. They are widely known for their top-notch customer support, earning them the top spot among other web hosting providers.
Is StableHost good?
Yes, StableHost is reasonable and provides excellent value for your investment. They offer out-of-the-box functionalities such as SSL certificates, enterprise-grade SSD storage drives, unlimited bandwidth, Cloudflare DNS, multiple databases, and so much more.
Where are StableHost servers located?
StableHost servers are located in over five continents: Singapore, the Netherlands, the US, Sweden, Spain, and Germany. LiteSpeed servers are only in the US, Netherlands, and Singapore data centers. The rest use Apache servers.
Does StableHost have a money-back guarantee?
Yes, StableHost has a 45-day money-back guarantee. They also accept monthly and annual payments for all their services. However, monthly payments cost more.
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