IO Zoom Expert and User Insights by IO Zoom Customers
IO Zoom was established in 2015 and is a registered company based in Houston, Texas. We provide VPS hosting solutions with 100% owned servers collocated in 5 datacenters across the US including Los Angeles, Dallas, Chicago, Miami, and New Jersey.
We stand by our service and guarantee 100% network uptime. Should you experience any downtime we will issue you credit according t...
i use few servers with iozoom , they always had a problem thier ip address get black listed , you contact them and for nothing , finally i move about 3 could servers to another hosting , and i keep one of the servers with them since it has high seo rank and i didn't want to change the ip address , and finally hey send me asking me to shut down the server for the reason they shutdown thier onapp and their professional support want that in 4 days , even thought i already paid a full month invoice and i still have more than 25 days to use , they care only about their profit but the don't give a sh**t about you as a client .
Pathetic and Worst Service. Stay away if you love your data.
By far the worst and pathetic hosting provider. They send you email that they are doing a scheduled maintenance and once done *Boom* your data is lost. 1) They take more than 24 hours time for maintenance. 2) They say that they hardware failed and your data is lost and they cannot recover it.
I would request new customers DO NOT BUY their service. Their customer support is horrendious. Their attitude is rude and they simple do not care. For those who are using their service please beware, your data might be lost at any point of time. When they tell you they are going for maintenance, do take all the backups of your site because they do not know how to do their jobs.
Stay away if you can, unless you are hosting a hobby site and don't care about the downtime.
I recently ordered a Windows server from this company, and learned very quickly that this is not a professional managed hosting organization. I had an issue on the server and I asked if the server could be restored from the snapshot because they say on their website that the VPS hosting plans have daily back as part of the service. To my surprise, I learned from their support rep that they don't even have documentation about what time snapshots are taken (even if taken at all) and how to restore them.
If you have a hobby site, looking for a cheap host and don't care about the downtime, then this may be service for you, but not for any site that cares about support and hosting reliability. If there was an option to give zero score, I would have given them a 0.
I recently switched my hosting to IO Zoom and I am more than happy I found them.
I host a great number of sites that are mostly Wordpress sites and so when migrating host, my concern is uninterrupted service in the process. These guys made the migration easy! And after I ran into a few issues caused by a third-party integration, they helped me resolve the problem professionally and with ease.
I rarely write reviews for anything, but because of the incredible service provided by the team at IOZoom, I felt compelled to share my experience.
IO ZOOM is the best vps provider. I am a big fan of their service.They provide a good customer support. In my opinion, they are the best vps provider at a cheap price.
Finally found a hosting company that takes care of business!
Very impressed with the service and support! We've been through a lot of hosting companies. The previous hosting company was the last straw. We were recommended to IO ZOOM. After 20 years I think we finally found a hosting company that provides amazing service and support. The transfer went smoothly. Follow up and customer support is top notch. You can't beat the cost. Great hosting company!
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