Had my dads from 3-4 projects that I spent the last eight years off my line working on. In December the auto billing stream could not process my credit card. Instead of reaching out there just cancel and delete my account. When I reach out to support they said sorry no backups and they blocked my email from being able to reach back out to them. Zero customer service. Just like the other reviewers say, they don’t give a crap about you. You get what you Pay for.

Take my Words Seriously!

I was using their services for more than 5 years. I had 3 active hosting accounts with them.

All my websites were facing issues. Most of the times they didn't open. The errors like - Server Time Out, Didn't Connect, Took long time to respond, etc, were there.

Whenever I complaint about these issues to them, they just say one universal line - Everything is loading fine from our end. They use this single line for all your problems. You won't get the solution to your problems. You will receive this line only. They don't care about your site or anything.

When I used to get higher traffic than usual, they simply suspend my account. Because the load of their servers were increasing. They don't give a damn about your hard work. They are the worse I ever seen.

Don't ever, Seriously, Don't Purchase any service from them. They are the worst in the business.

Not just my website, all others customers websites on their servers are hacked.
The support team even don't know how to resolve the issue.
Today my WHM password is changed and hacked and I send a support mail to them to change the password and sent me, and till now (around 4 hours now) they haven't changed it yet.
DONT TAKE.

I bought a reseller from them in november 2018, first few months there where no problems. After that, every month had at least 1 hour downtime, this few 3-4 months they had at least 2-3 hour a month downtime. They support sometime is useless, they answer very hard.

They are great when there are no issues, but beyond this, they're customer service has left much to desire over the years. I have been wanting to make the change for 3 years now, but haven't due to so many accounts and client accounts routed through them. I don't believe they'll miss me or or take much note of any reviews/response, but if anyone is looking for hosting services, think about what you need. If cheap is your goal, and you aren't in need of tech support/billing support, then, you can probably use them. If you sometimes need tech support with database issues or cms support, look elsewhere. I have lost domain names, because in the past was told my account was on a recurring payment and it wasn't. I have also had website downtime for each year on my recurring payment, because their systems were not configured correctly. Has been a hastle working with them the last 3 years around this time each year, so now I'm using the hassle to switch over to a new server and eco system. Good luck.